Contact
Due to our staff now working from home during the pandemic we have temporarily suspended taking phone calls. Please use the contact forms provided.
Discussing and quoting seals can sometimes be a complicated business. To make it simpler for our customers please use the relevant form which will help us get your enquiry to the right person quickly.
Existing Customers
If you have already placed an order with us and wish to query something please use our Order Enquiries form, but please read our shipping and return policies first as these will most likely answer your questions.
Struggling with our form? Please email us If you still need to get in touch for returns, refunds, replacements or delivery and we will aim to answer your query within 24-48 hours.
email us: sales@totallyseals.com
Special Orders and Advice
Due to developments caused by COVID-19 we have had to simplify our contact process. Unfortunately we are unable to offer the following services for the foreseeable future:
- Advice on Specific Applications (Except for Encapsulated Seals, Mechanical Seals and Gland Packing)
- Custom Orders of Hydraulic Seals of less than 10
- Custom O-Ring Orders of Less Than 100
If you wish to enquire about other products please use these separate enquiry forms that are monitored by our technical team which will help us answer your query much quicker. Do not use these forms for general enquiries as they will not be answered.
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| Mechanical Seal Enquiry Form | Gland Packing Enquiry Form | Encapsulated O-Rings Enquiry Form |
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| Gasket Cutting Enquiry Form | Hydraulic Seal Enquiry Form | Bulk O-Rings Enquiries |
Something else?
If you need to contact us about any other issue please email us on technical@totallyseals.com. Please only use this if our forms are not relevant to you.
Our Head Office:
Totally Seals, Regus House, Falcon Drive, Cardiff, South Glamorgan, CF10 4RU
Our Warehouse (Returns):
Huboo Ref 1485, Unit 1, Vertex Park South, Emerson's Green, Bristol, BS16 7LB
