Existing Customers

If you have already placed an order with us and wish to query something please use our Order Enquiries form, but please read our shipping and return policies first as these will most likely answer your questions.

If you still need to get in touch for returns, refunds, replacements or delivery please use the form below and our team will aim to answer your query within 24-48 hours.

Special Orders and Advice

Due to developments caused by COVID-19 we have had to simplify our contact process. Unfortunately we are unable to offer the following services for the foreseeable future:

  • Advice on Specific Applications (Except for Encapsulated Seals, Mechanical Seals and Gland Packing)
  • Custom Orders of Hydraulic Seals of less than 10
  • Custom O-Ring Orders of Less Than 100

If you wish to enquire about other products please use these separate enquiry forms that are monitored by our technical team which will help us answer your query much quicker. Do not use these forms for general enquiries as they will not be answered.

Our Head Office:

Totally Seals, Regus House, Falcon Drive, Cardiff, South Glamorgan, CF10 4RU

Our Warehouse (Returns):

Huboo Ref 1485, Unit 1, Vertex Park South, Emerson's Green, Bristol, BS16 7LB